About Us

About Laboratory

Where does it come from?

1. Overview

Doorstep Diagnostics (operating under Medtimes Health) is South Africa's first decentralized diagnostic network. We bridge the gap between high-end pathology and community access by bringing the laboratory directly to the patient's home, workplace, or local transport hub.

2. Our Mission

As a pioneering decentralized diagnostic network, we specialize in the accurate and timely analysis of blood, tissue, and clinical specimens. We provide crucial insights for precise diagnoses and effective treatment plans, ensuring that high-quality pathology is accessible to all, regardless of location.

3. The "Doorstep" Advantage: Logistics Innovation

Our unique model utilizes South Africa’s existing infrastructure to solve the "last-mile" delivery challenge in healthcare. Our multimodal courier fleet includes:

  • Minibus Taxi Network: Leveraging the country’s most robust transport system as a rapid medical courier network.

  • Autonomous Drones: Reaching hard-to-access and rural communities with high-speed sample transport.

  • Rapid Bike Fleet: Ensuring swift urban collection and delivery.

4. Specialized Service Categories

A. B2B Occupational Health & Compliance

We provide industry-standard screening to keep South African businesses compliant and their workforces healthy.

  • Construction Industry: Annexure 3 Fitness Certificates.

  • Mining Sector: "Red Ticket" renewals and underground entry screening.

  • Food Safety: Mandatory infectious disease screening for catering and restaurant staff.

  • General Corporate: Pre-employment screening and executive wellness check-ups.

B. B2C Aesthetic & Lifestyle Care

We cater to the modern consumer’s self-esteem and wellness goals with specialized diagnostic profiles.

  • Skin Health: Investigating hormonal and inflammatory triggers for acne.

  • Hair Restoration: Identifying nutritional and thyroid-related causes of thinning and hair loss.

  • Metabolism & Weight: Checking for insulin resistance and stress-related barriers to weight loss.

C. Sports & Elite Performance

We serve as a critical stakeholder for professional athletes and sports clubs.

  • Performance Baselines: Identifying nutritional and hormonal deficiencies.

  • Recovery Monitoring: Tracking markers of muscle damage and physiological stress to prevent overtraining and injury.

5. Clinical Excellence

Our team of highly skilled laboratory professionals utilizes state-of-the-art technology and extensive expertise to deliver results with unwavering attention to detail.

  • Accuracy: Precise analysis of every specimen.

  • Speed: Rapid turnaround times powered by our unique logistics.

  • Convenience: Secure digital reports delivered directly via our mobile platform.

  • Trust: A commitment to patient well-being and collaboration with primary healthcare providers.

Doorstep Diagnostics Precision Diagnostics, Delivered.

About Us

Process

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Faq’s

Frequently Asked Questions.

  • How long does it take to receive test results?

    The turnaround time for test results can vary depending on the complexity of the test and the specific analysis required. Routine tests may be completed within a few days, while more specialized tests could take longer. We understand the importance of timely results and strive to deliver them as efficiently as possible without compromising accuracy.

  • Can I request a second opinion on my pathology results?

    Absolutely. We understand that seeking a second opinion can provide valuable reassurance and help ensure accurate diagnoses. We welcome patients and healthcare providers to consult with our expert pathologists for a comprehensive review of pathology results. Our team will provide an objective evaluation and offer insights based on their expertise.

  • How can I prepare for my pathology test or procedure?/h4>

    Preparations for pathology tests or procedures can vary depending on the specific test being performed. In most cases, you will receive detailed instructions prior to your appointment. It is important to follow these instructions carefully to ensure accurate and reliable results. If you have any specific questions or concerns about preparation, our staff is available to provide guidance and support.

Emergency call

Telephone

+27117869222

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